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Mr & Mrs Rice – Buckinghamshire – July 2017

Professional and polite service, fair and reasonable price – We engaged Tiffin group to complete an internal insulation project for us, along with a collection of other smaller property maintenance jobs. The “Tiffin difference” was immediately noticeable from the polite and courteous approach adopted by all members from the team. For us, that mattered a lot. We a young baby and the team were unfailingly mindful of that throughout the project which lasted several weeks. The work was carried out to a high standard. As with all major projects we did draw up a snagging list but all items were addressed to our satisfaction. What was most pleasing was that we paid the price we had been quoted. There was no “Gotcha” pricing at the end despite a couple of modifications to the original RFQ we provided. If I had any criticism to offer it would be that some things took longer to sort than we had expected but, on the list of criticisms to be levelled at a construction firm, this is one thing that I found was manageable given all the other positives. We were left with a strong sense that Robert and the team were professional and reliable in their approach. We wil be using Tiffin Group for our next project.

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